Change Management Audit Checklist

Goal of change management 

The goal is to minimize business interruption because of uncontrolled changes. Typically, the scope of change management is all IT infrastructure, applications, processes, contracts or anything that might have a direct or indirect impact on IT service delivery. 

Scope of change management  

• Raising change requests
• Impact analysis
• Change approval
• Communication
• Implementation planning including scheduling and testing changes
• Remediation planning
• Approval of deployment
• Implementation and post implementation testing
• Post implementation review

Checklist content

The change management checklist helps ensure compliance as well as identify areas for improvement. The change management audit checklist covers 4 areas which are people, organization and governance; value streams and processes; information, technology and tools; partners and suppliers. The Excel-format checklist consists of about 50 questions, which you can tag as ‘applicable’ or ‘not applicable,’ and use to plan and manage actions based on your audit results.

If you have any questions related to this self-assessment questionnaire, we will be happy to answer these within 48 hours.