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ITIL and COBIT frameworks complement each other
ITIL and COBIT complement each other like puzzle pieces:The focus of ITIL (IT Infrastructure Library) is to value internal or external customers through the provision of services through Information Technology....
ITIL and COBIT frameworks complement each other
ITIL and COBIT complement each other like puzzle pieces:The focus of ITIL (IT Infrastructure Library) is to value internal or external customers through the provision of services through Information Technology....
Change Management ITIL4
You will find here it change management explanation in ITIL®4 practice terms. In ITIL®2 & 3 there is the Change Management process, now in ITIL®4 it was introduced the Change Control practice, but in...
Change Management ITIL4
You will find here it change management explanation in ITIL®4 practice terms. In ITIL®2 & 3 there is the Change Management process, now in ITIL®4 it was introduced the Change Control practice, but in...
IT Change Management (in ITIL 4 Change Enablement)
We all know that nice and fancy tools, good and long process documentation are not enough for an effective change management process. Therefore, we have developed a self assessment questionnaire...
IT Change Management (in ITIL 4 Change Enablement)
We all know that nice and fancy tools, good and long process documentation are not enough for an effective change management process. Therefore, we have developed a self assessment questionnaire...