IT Supplier Management Assessment Toolkit - ( Digital Product - Instant Download )

IT Process Documentation Package (Digital Product). This product contains process assessment template in word / excel format. Once purchased, file(s) is/are automatically downloaded. There is no physical shipping.

This high-level review assesses whether the contract meets business requirements in terms of service scope, service levels, agreed targets, overall supplier performance, expected benefits, user satisfaction, and costs. This review also analyses if the contract is still competitive against the market. After the review, the long-term relation with the supplier is determined (stable, continuation with limited changes,  growth, shrinkage, termination or transfer).