IT Service Catalogue

The IT Service Catalogue will help to maintain an information source  on all services that are managed by the service provider.  This ensures that all areas of the customer or  business units  have a view of an  accurate, consistent picture of IT Services and their details. When you go to a restaurant, first thing you do is asking for a Menu. The Menu represents the capability and commitment of the restaurant in terms of meals. It is also a means of professionality. The IT Service Catalogue has the same role. It also improves the service providers focus on customer outcomes by correlating the IT activities with business processes and outcomes. When you have a proper IT Service Catalogue, you  talk with your customer in their business language which is important for alignment.

We provide you 3 different Service Catalogue examples:

-          The first example is a kind of flyer and has a strong customer focus.

-          The second example has a  detailed focus.

-          The third example is a listing which contains essential information that the service catalogue has to have.