Incident Management Assessment Toolkit

IT Process Documentation Package (Digital Product). This product contains process assessment template in word / excel format. Once purchased, file(s) is/are automatically downloaded. There is no physical shipping.

With this assessment toolkit, you will have the opportunity to make sure your IT Incident Management process is designed compliant with best practices.

There are a number of questions to be asked about the process. You will find the questions in the file to be downloaded. Questions are categorized into  4 different domains :

1. People and Organization (including governance)
   
2. Value Streams and Processes 
3. Information and Technology
4. Partners and suppliers