IT Change Management Assessment Toolkit based on ITIL4

IT Process Documentation Package (Digital Product). This product contains process assessment template in word / excel format. Once purchased, file(s) is/are automatically downloaded. There is no physical shipping.

Here is a ITIL 4 based self-assessment questionnaire supported with some definitions in case you need some detail. The assessment areas are focused on 4 domains as ITIL 4 also emphasizes: 

·       Organization and People

·       Information and Technology

·       Value Streams and Processes

·       Partners and Suppliers

There are approximately 50 topics/questions. You may also prioritize and define action plans for improvement purposes. Make sure that each topic you decided to action has an owner.

If you have any  questions related to this  self assessment questionaire, we will be happy to answer these within  48 hours.