{"product_id":"itsm-configuration-management-toolkit-ready-to-download","title":"ITSM Configuration Management Toolkit - Ready to download","description":"\u003ch1\u003eCMDB - Configuration Model\u003c\/h1\u003e\n\u003ch2\u003eWhat is a Configuration Model?\u003c\/h2\u003e\n\u003cp\u003eConfiguration Management's purpose is to deliver a model of services, assets and the infrastructure by recording the relationships between configuration items (CI).  This model helps to \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eassess the impact and cause of incidents and problems\u003c\/li\u003e\n\u003cli\u003eassess the impact of proposed changes\u003c\/li\u003e\n\u003cli\u003eplan technology refresh and software upgrades\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe power of the model is that includes the logical layer, not only the physical layer which can be discovered by tools. The proposed configuration model is an example and consists of a hierarchy covering IT Services, IT Systems, partner systems, contracts and their components. It is a proven and implemented approach.\u003c\/p\u003e\n\u003cp\u003eThe example configuration model is provided as a pdf file.\u003c\/p\u003e","brand":"processpark","offers":[{"title":"Default Title","offer_id":50746490716446,"sku":null,"price":16.67,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0719\/5213\/8526\/files\/ConfigurasyonJpeg_c2e964b6-d2bc-44ce-8ce0-0a111f63e9d2.jpg?v=1774873260","url":"https:\/\/www.itassessment.net\/products\/itsm-configuration-management-toolkit-ready-to-download","provider":"processpark","version":"1.0","type":"link"}